Shipping policy

Shipping Policy

Processing Time

All orders are processed within 2–3 business days. During peak periods or product launches, processing may take slightly longer, but we will always keep you updated.

Shipping Times

Once dispatched, estimated delivery times are:

Australia: 10–12 business days
International: 10–21 business days (varies by location)

Please note that delivery times are estimates and may be affected by postal delays outside of our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

Order Tracking

If your order includes tracking, you will receive a tracking number via email once your order has been shipped.

Incorrect Address

Please ensure your shipping details are correct at checkout. We are not responsible for orders delivered to incorrectly entered addresses.

Lost or Delayed Orders

If your order is significantly delayed or appears lost, please contact us at [your email]. We will work with the courier to resolve the issue as quickly as possible.